Contact The Hartford Customer Service
The Hartford Phone Numbers and Emails
Toll-Free Number:
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(888) 413-8970
Customer Service:
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(860) 547-50001 Hartford Plz Hartford, CT, USA
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(800) 862-6668Annuities
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(877) 896-9320Auto Insurance
The Hartford Emails:
The Hartford Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The Hartford Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call The Hartford is 8884138970. 71% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as The Hartford may ask you for the following information to identify you as a customer: first and last name, phone number or nothing.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The Hartford Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call The Hartford is 8884138970. 71% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as The Hartford may ask you for the following information to identify you as a customer: first and last name, phone number or nothing.
People call The Hartford mainly because of product/ service, request for information, payments and charges.
18% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact The Hartford is gb.premium@thehartford.com. 58% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
How to Contact The Hartford?
Most Popular Number:
| Total calls: 363 | Issues resolved: 18 | Last call: Dec 31, 2025 |
Contact Information
The Hartford Website:
The Hartford Help Center:
Corporate Office Address:
Fax:
How Good is The Hartford's Customer Service?
Summary of The Hartford Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call The Hartford?
Product/ Service Question:
- “Unable to e sign new auto policy”
- “Need to obtain insurance information”
- “Residential pool insurance”
Payments and Charges Question:
- “Bill”
- “Wrong charge”
- “Payment”
Request for Information Question:
- “Need to talk to a representative”
- “Update payment information”
- “Letter show how much I get for disability”
Activation/ Cancellation Question:
- “Cancel my insurance on auto/home”
- “Cancel policy”
- “Cancel insurance”
Employment Question:
- “Need to cash out my dad's 401K”
- “401k”
- “Trying to locate my 401 k policy”
Return/ Replace Question:
- “Change my debit card”
- “I need to change payment method.”
- “Want to replace my car with a new car need quote for a new car”
Account Question:
- “Verify direct deposit”
- “Can't log in to truelane”
- “I forgot my pin for true lane by the Hartford in”
Refund Question:
- “Refund in canceled policy”
- “Refund inquiry”
- “Refund”
Cards Question:
- “New Visa card”
- “Need card”
- “Lostcard”
Staff Question:
- “Custer. Service”
- “Our policy does not name Amazon and its assignees as additional insureds. You will need to add "Amazon.com Services LLC and its affiliates and assignees" as an additional insured.”
- “Customer service”
Shipping and Delivery Question:
- “True lane code not received”
- “I didnt get My bill”
Website/ Application Question:
- “The application will except my Gmail. That's all I have.”
Other Question:
- “I formatiom”
- “To reach Corporate office.”
- “Talk to person”
Compare The Hartford Customer Service To
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