It costs me over $2600 per year to cover my family. I had construction on a major highway near my home and the construction cause damage to my car.
I submitted my claim and the *** of a representative said since i don't have witnesses or video proof that the damage was caused by the construction they turned down my claim. I told him they don't have proof that it didn't cause the damage and he agreed. They turned down the claim.
Per their policy, I have to hire an arbitrator and then they have to hire one and the arbitrators hash out whether it should be covered. What is the sense of paying for insurance if you are not allowed to use it???
Product or Service Mentioned: The Hartford Auto Claim.
Reason of review: Order processing issue.